Frequently Asked Questions
We understand that you have many choices when it comes to physical therapy here in Austin, so we make customer service one of our hallmarks. When you contact us by phone or over email, you’ll receive a prompt response from a friendly, helpful, and knowledgeable staffperson. We offer flexible appointment times to help accommodate work schedules. Our goal is to simplify the process of coming in for therapy so that you can focus on getting better.
Being treated as an individual and receiving superior customer service are benefits of choosing Symmetry, but the biggest priority for our patients is getting results. Time and time again, we hear that a nagging problem or injury has resolved after weeks, months or years of treatment from other health professionals, thanks to the expertise and treatment provided by our therapists.
Here is some information about our priorities, practice and processes so you can better understand what to expect as a patient:
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